Frequently Asked

Can I stop the letters anytime I want?

Yes! Simply contact me on the contact sheet via the website and write “unsubscribe from letters” Then we will delete your information and remove you from the system. You will no longer receive a letter or email from us. If you miss us, you can sign up again no worries!

What do you do with my information?

Your data will be stored in a secure location on our database and used only to send you emails and letters from Pink Letters. No one else other than me and members of the PL team will see your details (this data will not be used for targeted marketing). You can ask to see details I hold about you, and/or ask me to delete them from my list, by contacting me through our contact sheet. If you wish to unsubscribe or have your data removed from the database then please contact the email mentioned. If you have any worries or need reassurance, please do not hesitate to reach out and we can reassure you.

If I move house, can I change my address?

Yes! Super easy quick fix. Contact us on the contact sheet via the email. Let us know your full name and date of birth along with your new address and our team will ensure it is sorted.

What if I'm out of the 11-18 age bracket?

Unfortunately if you are even a few months out of the age bracket, we will not be able to send you a letter. However, please feel free to join in on Instagram, youtube and have a listen to our podcasts so that you don't miss out on the Gold!

I put the wrong information in, how do I change it?

All good, we can fix in an instant! Let us know by emailing us with the contact sheet via the website and let us know what needs to be changed and we will do that for you!

I’m a Parent and I would like to know more about this before I sign my child up, where can I find more information about it?

You can find out some more information on our Instagram. You can find us at

Privacy policy

You can find a link to our privacy policy here